I work with organisations to unlock bold growth.
To avoid being like everyone else. Digging deeper into people’s behaviour - to understand what they need next and why. To keep good ideas moving. Fresh ways to research, design and deliver original products, services and experiences. Coaching teams to change habits, to deliver changes customers love.
It’s in our nature to want to grow. To thrive.
People want to grow. Business. Economies.
So we’re always adapting. To changing behaviours, new technologies, ambitious sustainability goals, fresh competition. Our talented colleagues bring fresh ideas.
Then suddenly we have a load of projects. Competing goals. Obstacles. Things slow down, get stuck or watered down.
I challenge and support people to unlock the ideas and innovations that will matter most. To make them real. To find evidence of which ones customers really value.
I bring imagination, design thinking, behavioural insight, creative tools, experiments, a commercial mindset and human coaching. New ways of thinking and working.
“Rich encourages teams to think big, creating energy to test ideas + break through silos to deliver results”