• Innovation director for new growth

    in interim / fixed term / fractional roles

    6-18 months

    innovation project + design

    product + service design director

    innovation project / programme director

    startups, scale ups + corporate

    future vision growth strategies

    interim + contract leadership

    growth + innovation adviser

    digital, physical + omnichannel proposition expertise

    future growth proposition portfolio / roadmaps

    sustainability strategies made real

    team organisation for innovation

    human-centred / design thinking expertise

    executive studies: economics, marketing, coaching, behavioural science, sustainability, data analytics, visual / digital design, brewing

  • Proposition, product + service design expert

    for innovation projects, sprints + workshops

    one-off workshops
    4-12 weeks of 2 week sprints


    discovery research + insight

    market review + opportunity scanning

    organisation strengths + opportunities review

    future market scoping

    ethnographic research

    depth research interviews

    customer personas, archetypes + segments

    customer co-creation + idea generation

    challenger brand thinking

    customer value proposition design

    product + service design

    brand experience + journey mapping

    lean startup test, learn + scale

    experiment, prototype + minimum viable product

    blueprints for launch + scale

  • Team + personal change coach

    for innovation, career change + next generation leaders

    1 hour session, to 20 team hours /month


    team innovation coaching

    one to one personal change coaching - single session to packages + subscriptions

    one to one coaching bespoke programmes for businesses

    6 session coaching - topics include stepping up, changing course, using time differently, making decisions
    (clarify, explore, experiment, review, challenge, consolidate)

    innovation skills coaching for live projects

    suite of over 30 bitesized innovation learning modules, designed by Rich

    Where Are We Now? team direction + projects refresh workshops

    Great Change Conversations, simpler coaching skills workshops

  • Future speaker + brand communication

    for TV, radio, podcast, digital + live events

    one-off events to regular futures speaker


    media + event speaker

    experienced on live radio + TV

    Future Thinking speaking

    Design Thinking speaking

    Futurconomy blog (more soon)

    future brand positioning + communications

    business storytelling training

    “Rich is a visionary and motivates his team by encouraging them to think big, about the art of the possible - whilst creating an energy to test and learn ideas at pace. He is customer centric, entrepreneurial and has a great ability to break through silos to deliver results.”

    Laura Vane, John Lewis